Privacy Policy for Susthira Eco Ventures LLP (Mountain Vila)

Susthira Eco Ventures which operates Mountain Villa Vagamon, accessible from https://mountainvillavagamon.com one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mountain Villa Vagamon and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mountain Villa Vagamon as part of their travel and visit to the property. This policy is not applicable to any information collected offline or via channels other than this website. 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

1. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
2. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
3. When you make a reservation, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfil the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

We use the information we collect in various ways, including to:

1. Maintain registers prescribed by the local bodies
2. Provide, operate, and maintain our website
3. Improve, personalize, and expand our website
4. Understand and analyze how you use our website
5. Develop new products, services, features, and functionality
6. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
7. Send you emails

Mountain Villa Vagamon follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Applicable law

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Mumbai in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.

Terms and modifications to this Privacy Policy

1. Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of mountain villa. Please note that at all times you are responsible for updating your Personal Information, including to provide us with your most current e-mail address.
2. If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us. Continued use of mountain villa after any change/ amendment to this Privacy Policy shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Complaints and Grievance Redressal

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication. For any grievance, you can write to Sunitha Alex (Director) at ourmountainvilla@gmail.com