An Eco Project by Susthira Eco Ventures LLP
An Eco Project by Susthira Eco Ventures LLP
Booking confirmation:
1. 100% to be paid in advance for confirming the booking.
2. All bookings will be made through our website and OTA platforms like Airbnb, Booking.com and MakeMyTrip
Cancellation Policy: Since we are a small homestay in a remote location with only three cottages, last minute cancellations can cause severe financial strain due to the fixed overheads and hence request your understanding.
1. 100% refund if cancelled before 7 full days of check-in date.
2. 50% refund if cancelled 5 days before check-in
3. No refund if cancelled less than 4 days of check-in date.
4. However in extraordinary situations like health issues, the stay may be postponed (not refundable) till a maximum of 3 months and not more than one changes will be entertained due to our resource and location constraints.
5. All refunds will attract a 10% cancellation charges and will take 7 days for processing.
Child Policy:
1. Children of all ages are welcome.
2. Children, aged 7 and below stay free of charge (up to a maximum of 1 children); however, will be charged INR 750/- per night on use of an extra bed.
3. Any child aged 8 years and above will be treated as an adult with charges as applicable.
4. Any additional guest, adult/child above 8 years, will be charged Rs 750/- per night, inclusive of breakfast.
5. Please note that we don't have a provision for an extra bed in Planters cottage and Planters Annex
Check in & Check out:
1. Our Check-in time is between 1:30 pm - 4:00 pm and the Check-out time is between 11:30 am - 12:30 am. Since we operate in remote location with limited resources, it will be difficult to entertain early check-in requests. Hope to have your understanding.
2. Submission of Online Guest registration and Self Health Declaration Form before check-in is mandatory.
3. Guests are required to show photo identification upon check-in and fill in the guest register
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